Starcrest Of California
Reviews and Complaints
Items not received
- Quality products and customer service
Preferred solution: Deliver product or service ordered
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Verified Reviewer | Perris, CaliforniaStill awaiting shipment 30 plus days after check was cashed!
- Where is my products
Preferred solution: Deliver product or service ordered
Thanks
User's recommendation: Stay with Starcrest !!!
I HAVE BEEN WAITING SINCE JULY 24, 2020 FOR MY ORDER???? THE CHECK HAS BEEN CASHED BUT I HAVE NOT RECEIVED ANYTHING, E-MAIL, LETTER OR THE ORDER?????
- Products and customer service
- Appalling customer service - arrogance
Preferred solution: Deliver product or service ordered
User's recommendation: I WOULD QUESTION TELLING THEM TO ORDER???
Takes too long & returns are complicated
Cannot speak with anyone in customer service.
User's recommendation: Do not deal with them.
Sent for, and paid for order,onJune30th, haven,t recieved order, or any notice of why, or when will be shipped,
Preferred solution: Deliver product or service ordered
User's recommendation: Check somewhere else.
I placed an order by mail on May 18; my check was cashed on May 26.. My order has never arrived.
User's recommendation: You have no order number to trace when you order by mail. If you order from this company, orders via the computer would be better I believe.
NO CONTACT BACK FROM THEM ON AN OPEN ORDER
Preferred solution: Deliver product or service ordered
User's recommendation: BE CAREFULL
Your phone not working
I am very happy with Starcrest!! If an item arrives defective, broken, etc. Starcrest will promptly resolve it. Great reps to talk to, also! NO complaints so far. Thank you, Starcrest.
User's recommendation: Try Starcrest, you will like this company I bet!
I want a catalog
Have not received my order sent June1
Preferred solution: Deliver product or service ordered
Order placed in May 19,2020
Preferred solution: Deliver product or service ordered
I have tried 3 different times today to place an order on internet, but will NOT let me finish. Also, you tell me that 65845 : drain covers is not listed, yet it shows it on the screen. Please fix
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I haven't even received an email in six weeks