My husband ordered some items for me from Starcrest. Received the box yesterday, 7/28/2015.
When I opened the box, there were 2 of each item when only 1 of each item was ordered. When calling the company, they told us that we had to pay shipping to send the second items back when it was their mistake. I think this is terribly wrong when we had nothing to do with the second items in the first place.
We have ordered from this company quite a lot over the years. We will never ordered anything from them again after this incident.
Reason of review: Order processing issue.
Preferred solution: Full refund.