I ordered a tool storage rack. It was made of a medium weight plastic.
It arrived damaged. Called Starcrest of California. They sent me another one within a few days. The second one also arrived damaged.
I called again. This time I opted for a refund. The lady on the phone was very nice and processed the item for refund. I have ordered from Starcrest of California for many years.
Have always been satisfied. This is the first time I have had a problem. I am satisfied with their handling of my problem.
Perhaps they should reconsider how they package their items for shipping. Thank you Starcrest for the many items you offer.
Review about: Starcrest Of California Customer Care.
Reason of review: Good customer service.